top of page

Frequently Asked Questions

How do I pay?

When the work has been done, you will receive an invoice with various payment methods

How long should I book for my Deep Clean Service?

This is always a little tricky as all homes are different, with differing soil levels, size and complexity. We would suggest that an average size home (aprox 1500sq/ft) with an average soil level, the standard 8 hours should be enough time to get everything done (check list). However, if you have a larger home or more to do, we can add more cleaners and/or time. Its important we have enough time to do a really great job, so please get in touch via email, with any questions, comments or concerns.

Why do I have to secure pets?

We love dogs & cats so sorry about this, but the cleaners have to move bulky equipment in and out of the property and we don't want to lose your pets! Plus some animals can get quite distressed with a stranger in the home making noise!

Do I need to be home?

We are totally fine with either. All our team are fully vetted with a recent Criminal Background Check on file. If you are busy or you don't need to be in the house just let us know how to get in, and we will take it from there!

I am concerned about products & chemicals

Where possible we try and use eco friendly products, along with the best cleaning and sanitizing agents. However, we have a range of low to sent free options too. Please just make a note on the messages section of the booking form and we will do our best to accommodate your needs :)

bottom of page